Dos And Don'ts Of Speakerphone Use In Public Places

Speakerphones, also known as hands-free calling, is a popular method of conversing with others over the phone. This allows the caller to have a conversation while keeping both hands free, able to continue working on whatever activity they were previously engaged in before answering the phone.

Although putting someone on speakerphone is a very easy thing to do, we must remember that there are still some rules of etiquette we should adhere to. Doing so ensures both your safety and the safety of the person on the other end of the line. In this article we will look at some very important dos and don'ts of speakerphone use in public spaces.

Always Ask For Permission Before Putting Someone On Speakerphone

It is good etiquette to always ask for permission before putting someone on speakerphone. They may wish to discuss sensitive topics or share important information with just you. Asking them if it is okay to put them on speakerphone gives them a moment to reflect on what they wish to discuss with you and to consider what information they want to share

If they decline to be put on speakerphone, respect their decision. They may have life-altering news to share with you. They may ask you to call them back later or request to share private information another way like texting or email.

Inform The Person You Are Talking To That They Are On Speakerphone 

Once you have transferred the call to speakerphone, inform the person on the line that they are now on speakerphone. Remind them again there may be people nearby in case they did not hear you the first time.

If a mutual friend is near you while you are on the phone, you can introduce whoever is on speakerphone to them and vice versa. This makes them feel included in your conversation even though you are on the phone.

Let The Caller Know Who May Be Within Earshot

It is always a good idea to inform the person on the phone of others who may be around you (e.g.: friends, family, co-workers, etc.). This is very important if you are discussing plans like a surprise party, gift ideas, or talking about someone who could be nearby.

If you are in a public place, let the other person know where you are (at a restaurant, on public transit, walking, etc.). You never know who may be listening in on the conversation. If you can, try to move to a secluded area away from passersby's.

Avoid Sharing Personal (Or Important) Information While On Speakerphone 

Never share important details like personal information, dates, addresses and names when conversing on speakerphone. You never know who may be listening. Saying something like "I'm going on vacation this weekend and my house will empty" is basically an invitation for a break-in should someone within earshot know where you live.

If someone wants to share information with you, ask them to either text or email it to you or tell them that you will call them back when you are somewhere private. The same goes with giving them information; either text or email them, or talk to them later when no one else can hear you.

Try To Keep Background Noise To A Minimum While On Speakerphone 

Many phones have active microphones that pick up your voice as well as any background noise. Anything that happens on your end of the line will likely be amplified into the speaker of the person you are talking to. For this reason, it is best to keep background noise to a minimum.

Loud sounds like appliances whirring, tools striking or even heavy objects being dropped can be disruptive and even painful to the person on the other line. Be considerate of what you are doing while on the phone and refrain from any loud tasks until you are off the phone.

What To Do If Your Call Goes To Voicemail:

If you call someone while on speakerphone and they do not answer, leave a brief message requesting that they call you back at their earliest convenience. Avoid leaving any important details or information in your voicemail unless you are in a private place.

Alternatively, you can text them information after you hang up.

If you want to learn more etiquette tips regarding phone calls, please refer to our article Don't Call Me Now: The Secret Rule To Phone Etiquette.

Summary

Remember these helpful tips next time you have to put someone on speakerphone. Not only is it courteous, but also good etiquette. They will really appreciate the kind gesture. It is advisable to make these tips a habit if you use your speakerphone frequently.

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